Our standard turn around time for repairs on cylinders, if all the parts are standard, is 5 days. The turn around time for repairs on floor jacks, again if all the parts are standard, is 2 weeks.
It's hard to give an accurate quote without being able to visually inspect the item and being able to see what is actually the problem. You can however, send us pictures and we can try to provide repair estimate.
As long as your item is an American made item we should be able to acquire parts to complete a repair. Units that were manufactured cheaply were done so for replacability rather than repairs and often parts for these cannot be gotten.
Yes, we offer a 90 day warranty on repairs for cylinders, floor jacks, pumps, and motors. HOWEVER if you bring us a unit that has a damaged portion that you choose not to have repaired or replaced, we will not be offering a warranty.
Either way works for us, if you want to call us, 515-265-1453, or send us an email, info@hqihydraulics.com, to let us know that you'll be planning on coming in, that is great. If you are in the area and suddenly want to stop in, we will be glad to assist you.
Currently we offer a mobile hose van that can remove, fabricate, and install hoses all on your job site.
We do not stock seal kits on our shelves, but we do stock a large inventory of seals that we can piece together a seal kit from. We do ask that if you're looking for a seal kit that you bring in your item so we can accurately size everything up and give you the correct seals.
We do have the capability to test both cylinders and floor jacks. We do not test pumps and motors due to the risk of the units contaminating our test system.
We soley stock hydraulic hose from 1/4" to 1-1/4" in size. We can fabriacte a brand new hose for you but we can't splice/patch, shorten, or crimp a new end on an existing hose.
We reccomend that you only use standard hydraulic oil or the oil that the manufacture of your unit recommends. Fluids like ATF are corrosive to hydraulic seals and hoses.
We stock fittings in the standard thread styles, JIC, O-Ring Boss, National Pipe Thread, Flat Face/Face Seal,
515-265-1453
We accept the following methods of payment: